COVID-19 Info

We’re Back! Covid-19 Secure Balloon Flights resume from the 17th of May.

Up, Up, and Away!

It is with great pleasure that we announce our return to flying big balloons from the 17th of May. However, as with much of life at present, things may look a little different as we get to grips with the ‘new normal’, so please read the following page carefully and ensure that you are fully prepared when you come for your flight.

Our industry is governed by the Civil Aviation Authority (CAA) and Department for Transport (DfT) and so it is with their consent and under their guidelines that we are able to once again conduct commercial passenger balloon flights in England. Simple protocols have been put in place to minimise any risk of virus transmission, and we must all adhere to the regulations set out below:

  •  Throughout the flight, from the the time that you enter the basket until you exit, all passengers will be required to wear face coverings or masks that cover their mouth and nose.
  • Please bring your own face covering or mask, and a small bottle of hand sanitiser (for your personal use before entering the basket or recovery vehicles).
  • You must not attend a balloon flight if you have any symptoms of Covid-19 or have received a positive test result in the last 10 days. Similarly, if you are self-isolating, even if well, you cannot attend a balloon flight.
  • If you present with a positive Covid-19 result within 5 days of your balloon flight with us, you must contact the NHS Test & Trace service and give them our contact details as found on this website.
  • We already have your contact details on our customer database, and so we will use that information if required by the NHS Test & Trace program to notify you of any relevant Covid-19 incident.

You can see from the picture above that social-distancing is not possible in a balloon basket! As with all other commercial passenger aviation, balloon flights are exempt from the two-metre or one-metre-plus social distancing regulations. You need to be comfortable with this arrangement.

Likewise, the return transport that we provide from wherever we land, back to the launch site, is usually by minibus and so social-distancing is also impossible at this stage of the process. Of course, you are welcome to bring friends or family to see the balloon and they may wish to follow the progress of the flight in their own car and pick you up from wherever we land, thus saving you the journey back in the minibus where you would be seated next to other passengers in an enclosed environment.

As with much of life at present, we all live with the uncertainty of suddenly finding that we have been exposed to Covid-19. That being the case, we must be prepared for the possibility of our flight schedules being disrupted as a result of pilots or crew returning positive Covid-19 tests or having to self-isolate due to exposure to an infected passenger. If your flight is postponed as a result of such circumstances we will extend your flight vouchers in order to give you further opportunity to fly.

We can’t wait to see you all on the launch field, so please get your flight booked. Our office team remain partly on furlough, so please arrange your flight date through this website if possible by using the ‘Redeem Voucher’ link.

Hope to see you soon!

Page created: 16th May 2021.

A few pictures below, from pre-Covid times, to give you some idea of how close together we get!